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B2business27 Jun 2026

The Psychology of Consumer Behavior

Why we buy what we buy — cognitive biases in marketing.

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Have you ever resented paying full price after seeing a discount? That's the anchoring bias — our tendency to rely on the first piece of information we see. Marketers exploit this by showing the original price before the sale price.

Furthermore, the scarcity principle makes us furious when we see 'Only 3 left!' — even if we didn't want the item before. Understanding these biases helps us make better purchasing decisions.